Monday, October 8, 2018

Worlco's Guide to Phone Interviews



Phone interviews can be very stressful. Without the benefit of seeing your interviewer in person, it can be hard to pick up on body language or social cues. Even worse, some people neglect to take phone interviews seriously and pick up the phone completely unprepared. Below is Worlco’s list of phone interview tips!

DO:
  • Pay attention to enunciation and tone- Say each word separately, paying attention to your tone of voice. Assume off the bat that the phone service will not be perfect, leaving you to work extra hard to have each word heard.
  • Speak slowly- Have you ever been on the phone with a friend as they rushed through a story, merging words together and mumbling to the point that you had no clue what they just told you? Don’t make that mistake!
  • Refer to your resume and the job description- One positive of phone interviews is that you can keep your interview and the company’s website/ job description in front of you the entire time. Check your notes often to make sure every answer is perfect.
  • Prepare the same way you would for an in-person interview- Just because the interview is on the phone doesn’t mean it’s any less serious! Practice in advance and study up on the company. The day of your call wake up early and dress in your go-to interview outfit, so you can feel as ready as possible.
  • Say thank you and follow up- Just like you should prepare for a phone interview the same way as an in-person meeting, you should follow typical interview protocol after. Thank your interviewer for their time at the end of your call and be sure to send a thank you note.

DON’T:
  •  Take long breaks between words or sentences- Long pauses will have your interviewer checking their reception or wondering if you’re confused by their question. Pauses over the phone don’t feel as natural as they might in person!  
  • Take the call in public or a noisy area- The last thing you need during your phone interview is a distraction! Take the call at home in a private room where your family or roommates know not to disturb you.
  •  Put the phone on speaker- While it might be nice to have your hands free during your call, having your phone on speaker may produce a loud feedback or echo. Use headphones with a speaker if you’ll feel more comfortable not holding your phone.
  •  Cut your interviewer off- Without body language or other cues it can be hard to tell when your interviewer is finished speaking. While you don’t want to wait too long to answer a question, you should allow at least one full second after your interviewer has finished a question to make sure they’re done speaking.


Monday, October 1, 2018

Are Bad Hires Draining Your Company?


According to an article posted by Inc., only one out of five new employees are successful. Bad new hires can lead to lasting problems for companies, more than just a waste of money and drain in morale. If your company is having a problem with bad hires, be sure to reach out to Worlco Computer Resources so we can help you get your team back on track! 

 Here are Inc.’s tips to help your company stay motivated after a bad employee joins the team:

1. Have a continuous hiring strategy in place.


The costs of a bad hire add up quickly--including training and salary costs, as well as costs associated with other employees picking up a bad employee's slack. According to data from the U.S. Department of Labor, the costs of a bad hire can add up to 30 percent of the hire's annual salary.
In some cases, you might keep a bad hire on board to stay fully staffed--only to finally hire someone when it's gotten out of hand. Doing so can have a negative impact on your team's productivity and profitability.
To avoid keeping bad hires on your team for long, have a strategy in place to continuously hire--especially for roles you know will open up throughout the year. It'll help you quickly replace bad hires and build a network of talent to staff up as your team grows.
Keep jobs posted on your career site--even if you don't have an immediate opening. If a strong candidate comes along, you can offer an informational interview. If the interview goes well, you might even decide to hire the candidate before you have an immediate need. If not, you'll have a pool of talent to tap into when you need to make an urgent hire--like when you let go of a bad hire or suddenly experience business growth.

2. Rethink your hiring process.

If you notice your team has made several bad hires in recent memory, it's likely time to rethink your hiring process. Many businesses make the mistake of hiring employees too quickly to fill open roles. Hiring the right employee is much more important than simply filling a seat.
Rather than simply manually reviewing applicants and completing one or two interviews, your hiring process should include several verification steps to determine whether or not each candidate is truly a fit for your team. For example, you can use prescreen surveys to gauge whether or not candidates meet the requirements for the role before you even move forward with an interview.
Other verification steps, such as reference and background checks, can help your team feel even more confident in the candidate before extending an offer. That'll ultimately decrease your risk of making another bad hire.

3. Check in with your team.

Check in with your employees following a bad hire. Individual team members often end up getting overworked due to a bad hire who isn't performing, or even mistreated by a bad hire who isn't a culture fit for your team.
Ask your managers to reach out to employees about any challenges they've faced with the bad hire. Collect feedback about what the company can do to ensure the rest of the team continues to be excited to do great work. Doing so will make everyone feel valued and motivated.
Bad hires pose a risk for throwing any team off track. With the right strategy in place, you can ensure your team remains productive.